Faq

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1.  Can I access my account from more than one  computer?

Yes. You can use any computer that has Internet access and a browser with 128-bit security. That means you can pay bills and access your account at home, at work, or from a laptop when you are out of town.

2. Tips for choosing a password 

•    It is best to not use passwords that are based on personal information that can be easily accessed or guessed

•    It is recommended to not use words that can be found in any dictionary of any language 

•    Develop a clue for remembering complex passwords rather than writing them down

•    Consider using passphrase

Passphrases

Longer passwords, or passphrases, are more secure than shorter ones. Passphrases also allow you to use a memorable phrase. Avoid names, common phrases, famous quotations, and song lyrics.

3. Password protection tips 

Don’t reveal a password over the phone or in an email message

Don’t reuse the same password when required to change. Don’t use your User ID as your password

Don’t talk about a password in front of others

Don’t hint at the format of a password (e.g., “my family name”)

Don’t reveal a password on questionnaires or security forms

Don’t share a password with family members

Don’t reveal a password to a co-worker while on vacation

Don’t use the "Remember Password" feature of applications

Don’t write passwords down and store them anywhere in your home or office

Don’t store passwords in a file on a computer system unencrypted

4. Are the funds in my account FDIC insured?

For more information about FDIC insurance coverage of transaction accounts, visit www.fdic

5. When are funds from my deposit are available?

 Immediately after deposit

6. Will I pay tax fee if need?

Yes if the system requests for insurance fee you are to pay it.

7. Are withdrawal to bank accounts instantly?

 Yes they are, once your account details are completely okay

8. If I need help who will assist me?

 The support are there. Click the chat box or IG / WhatsApp.